Premex Group Limited Privacy Notice - Vu Platform

Who We Are

Premex Group Limited "we" are a provider of specialist outsourcing services to the insurance and legal sectors.

The following privacy notice explains how we use the information we collect about you through your use of the Vu platform.

The Purpose for Processing:

We will process your personal data for the following purposes:

Lawful Basis for Processing

Legitimate Interests

We believe that we have a genuine and legitimate reason to process your personal data and we do not feel that processing your personal data will harm any of your rights and interests.

We operate on the basis that you have been directed to use the Vu platform by the company you/ your company are directly engaged with and are happy to use the Vu platform to aid in the facilitation and provision of services with them.

Legal Obligations

We may be required to process your personal data to comply with our legal obligations. This can include complying with a subject access request you have made, supplying personal data to public authorities once we have verified a request or complying with a request from you to remove your data from our systems.

Categories of Recipients

Retention Period

All personal data held on the Vu platform will be managed in accordance with the retention controls documented and published by the company you are directly engaged with. Please refer to them for further information about the retention and use of your personal data.

Your Rights:

Under the Data Protection Act you have the following rights in relation to your personal data.

We will aim to respond to any requests relating to your rights without undue delay and in any case within 1 calendar month of receipt of your request. If we are unable to comply with a request for any reason, then we will provide you with a full justification in writing within 30 calendar days of receipt of your request. We may ask you to confirm your identity so that we can validate a request. If you would like to make a request, please email or write to us using the contact details provided below.


If you are unhappy about any aspect of our process and you would like to file a complaint, please contact us using the details below.

Alternatively, if you would like to make a complaint or report a concern about the way in which we have processed your personal data then please contact the Information Commissioner's Office who will be able to provide further assistance.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 20th April 2021.

Contact Us

If you have any further questions or would like to raise any concerns about the way in which your personal data has been processed, please feel free to contact our Data Protection Officer using the information provided below:

Medical Experts

Instructing Parties

Please indicate in the header of the email that the email is intended for the Data Protection Officer.

Write to us:

Data Protection Officer
Legal and Compliance Dept
Premex House
Futura Park Middlebrook