What do I need and any other relevant information on the Vu pages before
you contact the help desk. Before contacting us please make a note of the page reference details displayed
at the bottom right of each screen and the type of error or message displayed.
If you have an urgent business or technical problem with the service, you can contact the Premex Group Helpdesk at
If you have an urgent business or technical problem with the service, you can contact the Instructing Party Group Helpdesk at
Radiology Image Viewing Help
To view the Quick User Guide click here.
To view the Frequently Asked Questions for Common Issues click here.
If you are having further issues that cannot be resolved by reading the above documents please
firstname.lastname@example.org and we will answer your query.
Help is available 8.30 -17.30. Please note that the help desks are closed at weekends and on
public and bank holidays. In these circumstances a response will be provided on the next